United States
- Sales tax or use-tax treatment may depend on the transaction and destination.
- Import duties may apply depending on origin and shipment model.
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Shipping and Returns
Available destinations, delivery options and applicable restrictions will be confirmed before checkout.
Market scope
The website targets the United States, the United Arab Emirates and Saudi Arabia. Shipping to any specific destination is not represented as currently active.
Planned shipping principles
- Tracked delivery.
- Signature requirement on receipt.
- Appropriate insurance for the transported value.
- Discreet packaging without external brand identifiers.
- Address verification before dispatch.
- Final inspection before dispatch.
- Shipment evidence retained internally.
- Customs documentation prepared where relevant.
- Destination restrictions may apply.
Not represented as active
- Guaranteed worldwide delivery.
- Fixed delivery times.
- Named transport providers before formal contracts.
- Unlimited insurance claims.
- Automatic shipping to every address.
High-value order controls
Certain orders may require additional controls. These apply neutrally, based on value and risk indicators.
- Manual review.
- Identity confirmation.
- Billing and delivery-address validation.
- Telephone or video confirmation.
- Bank-wire verification.
- Restricted delivery location.
- Adult or named-recipient signature.
Duties and taxes
Applicable rates depend on operating structure and destination and will be disclosed or explained before purchase whenever they can be determined.
United Arab Emirates
- VAT, customs and import treatment depend on the operating and fulfillment structure.
Saudi Arabia
- VAT, customs and import charges may apply depending on the transaction.
Returns
The return period and eligibility conditions are pending confirmation and depend on the applicable law, destination and product condition.
- Applicable law.
- Destination.
- Product condition.
- Tags or seals.
- Accessories and documentation.
- Return authorization.
- Insured return shipping.
- Inspection after receipt.
- Exclusions validated by law.
Return process preview
Not an active return workflow.
Step 1
Request return authorization.
Step 2
Receive instructions.
Step 3
Document the watch condition.
Step 4
Use the approved insured method.
Step 5
Return all items, including accessories and documentation.
Step 6
Receipt and serial verification.
Step 7
Condition inspection.
Step 8
Refund decision according to the applicable policy.
Frequently asked questions
Do you ship internationally?
The website targets the United States, the United Arab Emirates and Saudi Arabia. Active shipping destinations will be confirmed before checkout.
Is shipping insured?
Orders are prepared for appropriately insured shipment. Insurance limits and providers will be confirmed operationally.
Is a signature required?
A signature at delivery is planned as a standard control.
Can I use another delivery address?
An alternative delivery address may be accepted subject to address validation and, on high-value orders, additional controls.
Who pays duties?
Duty allocation depends on the destination and shipment model. Where determinable, duties and taxes will be disclosed or explained before purchase.
How long do I have to return a watch?
The return period is pending confirmation and will be stated on the purchase documentation.
Can a watch be returned after wear?
Returns generally require the watch to be unworn, with tags, accessories and documentation intact. Enforceability depends on the applicable law.
How is a refund processed?
Refunds are processed on the original payment instrument once the condition inspection has been completed, according to the applicable policy.
Need clarification before purchasing?
Speak with a watch specialist about condition, documentation, delivery or the assisted-purchase process.